PROPOSAL FOR THE EVALUATION OF WOMEN’S POLICE STATION (DEAM) WEBSITES THROUGH THE THEORETICAL LENS OF INFORMATIONAL JUSTICE

Abstract

In the context of violence against women, institutional websites of Specialized Police Stations for Women’s Assistance (Delegacias Especializadas de Atendimento à Mulher – DEAMs, in portuguese) determine the provision of guidance, services, and support channels, which requires reflection on criteria capable of evaluating their contribution to the promotion of equitable access to information. The objective of this study is to propose a set of analytical criteria, through the theoretical lens of Informational Justice, aimed at the evaluation of DEAM websites. This is an exploratory study, with a qualitative approach and bibliographic nature, developed based on the analysis of the literature on Informational Justice, access to information, information behavior, and violence against women. Principles of Informational Justice with potential for application to the context of institutional digital environments were selected and reinterpreted, which enabled the development of analytical criteria directed at the evaluation of these websites. As a result, the study proposes a set of ten criteria organized into two axes related to users’ informational education and to the promotion of accessible, representative, and safe digital environments. It concludes that Informational Justice provides theoretical and methodological support to broaden traditional perspectives on website evaluation, through dimensions related to equity, accessibility, representativeness, and the promotion of rights