ANALYSIS OF THE NATIONAL SYSTEM OF INFORMATION ON WATER RESOURCES: EVALUATION OF DIGITAL INFORMATION QUALITY AND ACCESS TO INFORMATION
Keywords:
access to information, information quality, Water ResourcesAbstract
This study analyzes the portal of the National Water Resources Information System in light of criteria for digital information sources and the principles of the Access to Information Act. The research adopts a qualitative approach and documentary analysis, examining the portal based on the evaluation criteria for digital information sources: usability, currency, consistency and relevance, authority/reliability, and responsibility; and on the requirements for proactive transparency established by the Access to Information Act. The results show that the portal presents relevant advances, such as institutional reliability, provision of data in open formats, and compliance with accessibility standards, but also reveal limitations related to the updating of information, clarity of language, heterogeneity of interfaces, and the absence of specific communication channels. It is concluded that, although the portal contributes to public transparency in the water sector, it does not yet fully provide the informational conditions necessary to support social appropriation of the data and to strengthen environmental citizenship; improvements are needed in its information architecture, standardization, and search and interaction mechanisms.