THE ROLE OF INFORMATION PROFESSIONALS IN DIGITAL CONTEXTS
Keywords:
information professionals, information science, digital transformationAbstract
This research aims to analyze scientific production in Information Science and the performance of information professionals in digital contexts, considering the theme of digital transformation and its application contexts. It is an exploratory study with a qualitative approach. The Systematic Bibliographic Review in the Capes periodicals portal verified that the main application contexts of information professionals in Brazil involve initiatives to modernize information services and processes, as well as the transformations and emerging opportunities in the job market. Applications focused on the incorporation of Artificial Intelligence in information services, such as archives, libraries, documentation centers, and museums, stand out, in addition to the implementation of digital archival repositories. Initiatives for the development of digital products and services in libraries and archives, the use of communication applications to strengthen communities and expand user services, as well as actions focused on archival governance and the management of documents and information in digital environments were identified. The results indicated that discussions in Information Science began in 2019, with greater prominence in 2023. The theme shows convergence with studies in Information Science, highlighting its interdisciplinary nature and its interface with other areas of knowledge. A fertile field for theoretical deepening was evidenced, expanding the possibilities of action for information professionals in contexts permeated by digital technologies, in addition to new challenges for these professionals. However, it is necessary to expand research on Information Science and Digital Transformation in other languages, encompassing international production.